If you have queries or concerns not addressed below, please use our CONTACT US page or just drop us an email at firstname.lastname@example.org
• Contact your bank to make sure there are sufficient funds in your account.
• Verify you are entering the credit card’s CVV and billing information correctly.
• Verify your billing name, address and phone number matches that of the credit card used for payment.
Items shipped outside of the UK may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by OH MY GLAM.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from our Carrier to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United Kingdom.
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.